How-To Guides

Step-by-step walkthroughs

How to do every task in GymLedger — for gym owners, staff and members.

Gym owners

Print or save a payment receipt

Every payment has a receipt with your gym's name, a receipt number, the member and the amount. Print it, or save it as a PDF and send it on WhatsApp or email.

Steps

  1. Open Payments and tap the payment, or find it with the search box.

  2. Tap Receipt at the top.

  3. Tap Print / Save as PDF.

    • To print, pick your printer.

    • To keep a file, choose Save as PDF as the printer. On a phone, the share button on the print screen sends it straight to WhatsApp.

Good to know

  • Receipt numbers go 1, 2, 3… for your gym and show as #0001. Payments recorded before receipt numbers began show a reference like Ref 3F2A9C1E instead.

  • Your address: add it in Settings → Gym Information → Address. Your gym name, phone and email come from the same place.

  • The receipt shows any discount, the method of payment, and the balance due if they paid only part.

  • It is always black on white, even if your app is in dark mode.

When it doesn't work

  • "Payment not found." The payment was deleted, or the link is from another gym's account. Go back to Payments and open it again.

  • The gym name says "Your gym". Fill in Gym name in Settings.

  • The receipt prints with the app's menu on it. Use Print / Save as PDF on the receipt page, not the payment page.

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