See your membership details
Your home screen. Plan, expiry, days left, anything you still owe, your trainer, and your gym's timings — all on one page.
Steps
Log in. You land on Home, or tap the Home tab at the bottom.
The top card shows your name, a status badge, how many days are left, and Due: ₹… if you still owe the gym money.
Below it, six small cards: Plan, Joined, Expires, Payment, Trainer, Phone.
At the bottom is your gym's card — its name, its phone number (tap to call), its opening hours, and how many members are in the gym right now.
To change your photo, tap your picture (or the circle with your first letter) at the top and pick an image from your phone. It saves on its own.
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Good to know
The status badge is worked out from your dates. Nobody switches it on or off.
Upcoming — your membership starts on a future date. The card says Starts <date>.
Active — more than 7 days left.
Expiring — 7 days or fewer left.
Expired — your expiry date has passed.
No plan — your gym has not given you a plan with an end date yet.
Frozen — your gym has paused your membership. The card says Paused until <date> and your days resume when it is unfrozen. You cannot check in while frozen.
So if the badge looks wrong, it is the dates on your record that need fixing, and only your gym can change them.
Due: ₹… appears when you paid part of a fee and the rest is still owed. It goes away when your gym records the rest.
Payment reads Paid when you are settled up and Pending while something is still owed. It updates when your gym records a payment; your gym can also set it, for example to Complimentary. For the actual money, use the Payments tab.
When you are Expiring, Expired or on No plan, a Renew Membership card appears with your gym's phone number. Renewals happen at the gym — see Renew your membership.
Closed today appears above the gym card on days your gym has marked closed.
The live count and the gym card refresh by themselves every half minute. You do not need to pull down or reload.
When it doesn't work
A card shows a dash (—). That field is simply blank on your record. Trainer shows a dash if no trainer is assigned to you, and Plan shows a dash if your gym recorded your membership without picking a plan. Ask the desk to fill it in.
"Hours not set" or "No phone set" on the gym card — your gym has not filled those in yet. Nothing you can do from here.
"Failed to load your profile." Check your internet and open the page again. If it keeps failing right after your gym re-created your record, sign out and sign back in — the app may still be pointing at your old record.
Your new photo does not appear. Very large images can fail quietly. Try a normal phone photo rather than a screenshot or a downloaded file. There is no way to remove a photo once set — you can only replace it.